Make an appointment before visiting a dealership. If acting on a referral, ask for the person by name. During the meeting ask questions to determine the salesperson's experience, knowledge and sales approach.
Tell the salesperson your specific needs and requirements. Pay attention to how closely he listens and responds. Also be aware of body language. Red flags include crossed arms and lack of eye contact.
Pay attention to the types of cars the salesperson shows you and how close they match what you asked for. An honest salesperson should not turn to cheap alternatives if your ideal car is not available.
Consider whether the salesperson is using entrapment techniques to make you accept his price and quickly make a deal. An honest salesman will not be reluctant to give you time to think about your decision.
Evaluate the salesperson's overall professionalism and communication. If you don't find the right car, he should ask for your phone number and contact you when the dealership gets new arrivals. Take into account the salesperson's desire to make you a life long customer.
